Below is a summary of Jabra's online privacy policy including types and uses of personal information provided to Jabra. Jabra encourages you to read this privacy policy and those of all web sites you visit. If you share personal information with Jabra, the information will be treated according to this policy. We'll get back to you as soon as possible.Jabra supports the protection of consumer privacy on the Internet and the principles of disclosure and fair information practices. The website is jointly operated by Soufeel Jewelry Limited and NOVA SILK ROAD SARL Customer service email: Room D,10/F,Tower A,Billion Centre,1 Wang Kwong Road,Kowloon Bay,Kowloon,Hong Kong.Legal name of business:SOUFEEL JEWELRY LIMITED.If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you. If we were unable to answer your questions here, please scroll down and fill out our Contact Form! Our team will be in touch.
Once you complete your transaction, it will charge your card in your respective currency. Depending on your home country a customs tax may be applied in addition to your shipping cost.
We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Can I change the destination country on my order?Īfter placing your order, you may not change your shipping from domestic to international and vice versa. Please note that during the holidays our production time may vary. International shipping times vary based on the destination. Once shipped, It will deliver continental US orders in 8-15 business days. Typically, it takes about 3-5 business days for our spotify glass to be produced and sent out. How long does it take to receive my product? Please note that all of our prices are listed in USD and your card will be charged in your respective currency. We accept all major credit cards as well as PayPal. Please review our Return Policy here if you have other questions regarding this subject. Please send us a message below with the current shipping address on file and the address that you would like to change it to. If you need to change your shipping address, we can help right up until the order is shipped. To cancel or change it, would mean a charge of US$9 customization fee per item, because the item is made to order and can no longer be sold as new. This would mean that the designing and shaping has started. Changes/cancellations to orders will only be accepted before an order is put into production.įor Made-to-Order Personalized Products, we may not be able to cancel or change your order once your items have been put into production. We will be happy to help you change your color, size, picture, or cancel/refund the order - just fill in the Contact Form below as soon as possible with your order number, email address, and your desired changes. Remember that the photo will be shrunk down, so some subtle features may not be seen as clearly in the final product. If we can only see half of the face or the photo is taken from the side, only half of the face will be on your product!ģ.Avoid blurry photos – the higher the clarity of the photo, the better.
#Spotify contact us full
Make sure that you get the full face in the photo, including the ears and forehead. Darker photos make it hard for our designers to capture the details!Ģ.A head-on shot is preferred. 1.Make sure your photo has good lighting – enough to see the details of your loved one’s face, but not so much that their face is too bright to see.
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